![]() ![]() Twelve (12) months from initial OS OS X.Y.Z-GA release date.Trellix will support each Software General Availability (GA) release as follows: Trellix OS (NX, EX, FX, AX, CM, HX, PX and IA) The Last Support date is five (5) years from the End of Sale date.ĭuring the Hardware support period, Trellix will replace any failed components or product with new or reconditioned components or product (of equivalent or better quality) at the sole discretion of FireEye. This applies to all Hardware and hardware components (firmware) distributed on a hardware platform. To augment the End of Life Process for an appliance, Trellix implements the following processes for Last Support dates with respect to the Hardware and Software. A Trellix (FireEye Products) Offering is considered End of Life when the Last Support date for the Trellix (FireEye Products) Offering is reached.Īn appliance is comprised of Hardware and Software. Trellix will use commercially reasonable efforts to provide the End of Sale Notification a minimum of three (3) months prior to the effective End of Sale date. ![]() This End of Sale Notification contains information on the discontinuation of the Offering, as well as the specific End of Sale date and associated Last Support date. The End of Life process for Trellix (FireEye Products) Offerings begins with the End of Sale Notification. ![]() This page is intended to communicate the guidelines and process for discontinuation of Trellix (FireEye Products) Offerings in order to properly equip our customers to plan for updates, migration, and the evolution of their environment. Trellix works to deliver the most innovative and robust products, and as such may periodically choose to discontinue specific products, product versions, or solutions. ![]()
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